Alessandro Bassi and Dino Picco with legal headquarters in Milan, Via Filippo Carcano 10 and P.IVA 08607780965 are the owners of the website www.wandertactical.com These General Conditions of Sale (“Terms and Conditions”) are governed by the Consumption Code (Legislative Decree No. 206/2005), section II Contracts on a Distance (Article 50 – 67) and the rules on e-commerce (Legislative Decree 70/2003).
All of our sales are governed by these general terms of sale (Terms and Conditions). The general terms and conditions of sale, without any exclusion, are considered to be accepted in full by the Customer at the time of purchase of the goods via www.wandertactical.com via email and / or any other form and / or sales channel. The Customer is encouraged to print or to preserve the general terms and conditions of sale in the preferred manner. In the event of variations in the terms and conditions, the general terms and conditions published on the Website www.wandertactical.com will be applied upon the order being sent by the Customer.
The Customer is required to send his request in writing by email at firstname.lastname@example.org We suggest the utmost care and clarity in compiling the order, indicating article name, color, quantity to facilitate understanding and subsequent evasion. At the same time as the order is required, the following information must be provided: name and surname or company name, billing address or legal address, tax code or VAT number, telephone address, delivery address if different from billing address or home address legal. When ordering the order, a subsequent order confirmation will be followed. E-mail purchase contracts are concluded with Wander Tactical by Alessandro Bassi and Dino Picco.
The products and their prices presented on the www.wandertactical.com Site constitute an offer to the public in accordance with the terms specified in the General Terms and the Site. The terms of this offer apply only to purchases made on the Site. The Customer is required to complete the personal data fields with the utmost care. The Customer successfully completes the order procedure if the Website does not display any error messages. The contract is to be concluded upon receipt of the order by Wander Tactical. In such case, Wander Tactical will acknowledge receipt of the order by sending an order confirmation email to the e-mail address communicated by the Customer. Purchase contracts entered into on the Site are concluded with Wander Tactical by Alessandro Bassi and Dino Picco.
The Customer is required to submit their request in writing by email at email@example.com. We recommend the utmost care and clarity in the presentation of your project. At the same time as the order is required, the following information must be provided: name and surname or company name, billing address or legal address, tax code or VAT number, telephone address, delivery address if different from billing address or home address We do not consider ourselves responsible for our erroneous interpretations due to incorrect or incomplete information regarding the project. CUSTOM work does not have the normal withdrawal conditions according to the Consumption Code (Legislative Decree No. 206/2005), Section II Distance Contracts (Article 55) as personalized projects, packaged according to Customer’s specific instructions, so invisible differently. Any materials that may be part of the project can be sent to the following address:
Via Cislaghi 7
Since it is impossible to quantify the value of the Customer’s material shipped in a processing account, the material is considered to be recovered and therefore devoid of any value. In the event of processing problems, causes of force majeure, theft and other events that prevent the return of the material will be paid to the customer a flat-rate compensation of 1 euro per gross kg of goods. The weight will be borne by the courier at delivery. All information received from Wander Tactical by the customer via www.wandertactical.com, via email and / or any other form and / or channel, as well as the ownership of the project and the technical solutions adopted on the product are the exclusive property of Wander Tactical, so no claims are accepted. When ordering the order, a subsequent order confirmation will be followed. E-mail purchase contracts are concluded with Wander Tactical.
All prices show the relevant VAT and delivery costs are highlighted at time of order. Exchange instability, increases in general costs and raw materials could lead to unpredictable price increases for our products, but the price shown on the Site will be applied at the time of order, without any consideration of any price changes intervened subsequently or previously.
For orders from SITE, payment is required to complete the order in the manner specified on the Site. At the time of the order confirmation, the amount corresponding to the purchased products will be charged to the Customer. For CUSTOM orders and / or orders via EMAIL, payment terms will be placed on the order. In the case of CUSTOM work done on customer’s material, no already worked component will be made before payment is received.
The delivery time for orders received via EMAIL or CUSTOM orders will be agreed upon on order. The delivery time of the products displayed on the Site is 8/12 weeks However, it is our daily commitment to deliver the products ordered as soon as possible. All orders are processed in chronological order of payment. Wander Tactical issues invoices for the purchased products, sending it to the Customer by e-mail at the address provided to the order. For the issue of the invoice, the information provided by the Customer is true. No change of data will be possible after the invoice is issued. Delivery costs are the responsibility of the Customer and are adequately highlighted on the order. The goods are always and only at the Customer’s risk and danger, even if they are made free of charge. All shipments and deliveries are to be considered as “ex works” at our registered office on the Site, Wander Tactical is therefore not liable under any circumstances, as provided for by law, for any theft, loss, subtraction, damage, total loss or part of the goods being transported, as our responsibility declines with the delivery of the goods to the cargo carrier. When delivering the products, the customer is required to check the number of packages as well as to check that the packaging is intact, not damaged, neither wet nor otherwise altered, even in sealing materials such as adhesive tape and / or metal strips. In the event of obvious damage to the packaging and / or the product, the Customer may refuse the delivery of the products themselves, which will be returned to Wander Tactical without any charge to the Customer. Once the delivery document has been signed, Customer will not be able to object to the external features of the delivered products. Any problems regarding physical integrity, correspondence or completeness of the products received must be promptly reported to Wander Tactical for the activation of warranty conditions. No liability can be charged to Wander Tactical in case of transport delay. In the event of a Customer not having withdrawn the Products within the above deadline, the order will automatically be canceled and returned to WanderTactical. In this case, the shipping costs will not be refunded to the Customer.
If the customer is a consumer, they are entitled to the rights set forth in art. 64 of the Consumption Code within the limits set forth by that legislation and therefore has the right to withdraw from the purchase contract for any reason, without explanation and without any penalty, with the detailed procedures outlined below. The right of withdrawal is exercised by sending within 14 (fourteen) calendar days from the date of receipt of the products of a communication by means of a registered A / R in Italian or English addressed to:
Via Cislaghi 7
The communication can be forwarded by e-mail (at the address firstname.lastname@example.org, if confirmed by registered A / R, within 48 hours later) within the same deadline. The notice of withdrawal must specify the will to withdraw from the purchase and the product or products for which the right of withdrawal is to be exercised, including a copy of the invoice. If the withdrawal is exercised by written notice, the return of the products must be made within 14 (fourteen) calendar days from the date of receipt by sending them to the following address:
Via Cislaghi 7
However, the right of withdrawal is subject to the following conditions:
If the right of withdrawal has been properly exercised, Wander Tactical will refund to the Customer the full amount already paid within 30 (thirty) days of receipt of the notice of withdrawal. The amount reimbursed will be net of the delivery costs of the products.
All products sold by Wander Tactical are subject to legal warranties and WanderTactical’s “life assurance”, which provides for the repair or replacement of the product for structural defects that can not be attributed to a non-conforming use. Any modification or intervention on the product will void in all its parts the warranty. The warranty is limited to products sold by Wander Tactical and / or its authorized resellers.
Customer Data is processed by Wander Tactical in accordance with the provisions of the Personal Data Protection Act, as specified in the information provided in the “Privacy” section that forms an integral part of these general terms of sale.
Any communication can be addressed to Wander Tactical at the above mentioned addresses.
For any controversy or controversy the competent forum is that of Milan.